FREQUENTLY ASKED QUESTIONS
There are a lot of free programs out there. Why should I pay for this?
The short answer: better data!
We built our own platform to capture and measure more information about your training than anyone else. On the back end, an SQL Database supports our analytics engine, so we can see the whole picture of your fitness. With better data, we can individualize your training, so you get the stimulus you need every training session. We also have in-app messaging so you can reach out to us without waiting for an email reply. Send pictures and even share video for review.
You built your own app?
Our app measures performance directly, at the task level, so we capture every aspect of your training. You can also sort, filter, and visualize your results to see your progress in real time. There are examples of these capabilities on each Program page. There are dozens of filters and charts so that you can see every aspect of your progress.
Are your coaches available to answer questions and review results?
Yes! We added in-app messaging so that athletes can message us anytime and not have to wait for an email response. You can attach photos and videos. We also can see your results on the back end, so you don’t have to write long descriptions of everything to share feedback. You can reach out and start a conversation anytime!
Is this training personalized?
Yes. We collect data from every workout and continually analyze your results. That means we can quantify improvements in every task, across all time domains, and target interventions which maximize your gains. Your program is based on your progress.
Subscriptions can be a pain. I want to manage my account without headaches. Can I do that?
Absolutely! All subscribers can manage their accounts at our customer portal. You can change / add / cancel your account at any time without our help. You have complete control. Just click this link right here and you can go to the customer portal.
Still have questions? Email us coach@thegainslab.com